The Federal Trade Commission accused Epic Games of using prohibited practices in Fortnite. An agreement was reached between the two parties today and the agreement was signed. Players will be able to get their money back.
520 million dollars. For this amount, an agreement was signed between the creators of Fortnite – the Epic Games studio and the US Federal Trade Commission (FTC), which found that the studio’s activities violated the provisions of the Act on the Protection of Children’s Online Privacy and the Use of Prohibited Practices. , which exposed players to unwanted expenses completely unjustified and contrary to applicable regulations. The commission accused Epic Game of, among other things, using “gimmicks” that did this Players could charge when trying to wake the game from sleep while the game was on the loading screen, or by pressing an adjacent button when trying to preview an item.
As part of the settlement with the Commission, Epic Games agreed to pay a fine of $275 million for alleged violations of the Children’s Online Privacy Act and $245 million related to the operation of the Fortnite store, which the Commission will be able to divide among players seeking refunds. Although many of the practices questioned by the FTC have already been discontinued, Epic Games is trying to explain the situation, apologize for it, and ensure that with further changes in Fortnite (and not only), the video game industry will be better and friendlier for everyone – even the youngest players.
Epic signs deal with Federal Trade Commission over Fortnite. The changes are already visible
No developer makes games with the intention of ending up here. The video game industry is a place of fast-paced innovation, where player expectations are high and new ideas are paramount. Statutes written decades ago do not define how gaming ecosystems should work. The laws have not changed, but their application has evolved and long-standing industry practices are no longer sufficient. We approved this agreement because we want Epic to be at the forefront of protecting consumers and providing the best experience for our players.
– we can read in the company’s official statement, which also announces the introduction of a number of changes. Some of them are already in force and are in line with the expectations of the Trade Commission. One major change is that Fortnite players now choose whether their payment method will be remembered for later. According to Epic Games, this significantly speeds up and facilitates subsequent transactions, since players do not have to enter payment card information every time. According to the trade commission, this operation can generate unwanted payments – therefore it was decided to introduce additional security.
Other ways to confirm willingness to buy is to protect against unintended purchases. The creators introduced the need to hold the purchase button for a few seconds – one press is not enough. At the same time, the company announces a changed policy related to withdrawing from purchases using the so-called “chargeback”. Epic will allow these types of transfers as long as they are not too frequent and do not indicate that the account owner is a common fraudster. At the same time, the developers of Fortnite confirmed that they have unblocked thousands of accounts that were blocked in the past due to the use of chargebacks.