Poles are the most burdened by technostress in Europe

Technostress is becoming a serious problem for Poles working remotely.

The Well-Being Report: Working from Home ’22 prepared by NFON clearly shows that Poles are under the most stress due to the constant use of technology at work.

Technostress and working from home

According to the report, already every fourth Pole experiences technostress. It includes constant use of messengers, e-mails and telephones. This is the highest score on the continent.

The pandemic has created the need to switch to a home office, which has become a daily routine for many of us. However, in addition to practicality, such a solution also carries new risks.

Working from home involves constant use of messengers and apps, which leads to overload and overstimulation. Many respondents (19.7%) also complained about the need to be available even 24 hours a day. As you can easily guess, this has a very negative impact on work efficiency.

Such situations contribute to the decision to change jobs. Already every fifth employee (19.2%) has quit because of the demand for such high availability at all times. A higher result was recorded only in Germany, where the percentage of people quitting their jobs for this reason was 22.4 percent. The European average is 16.6%, which is significantly lower than in Poland.

More, even 21.9% of people decide giving up work due to software and application overload. This is again significantly above the European average (15.8%). We are less likely than other Europeans to terminate the contract due to technical problems with the equipment. Only one in ten Poles decides to take such a step, or 11% of respondents. The European average is higher and amounts to 14.4%.

The problem of employees is not only the pressure they feel, but also the blurring of the boundaries between professional and private life (34.3%), as well as the lack of social contacts. As many as two out of five respondents, or 40.5 percent, would like to clearly separate private and professional life. This is the highest result in Europe.

Limit the number of stimuli

The solution to the problem of technostress can be limiting the number of stimuli we come into contact with during work. The key seems to be the introduction of appropriate tools to integrate communication in one place.

Poles are definitely more open to using assistive apps than respondents from other countries. Already 15.9% of our compatriots want to use, for example, applications that improve communication, document flow or translation, as well as those related to mental and physical health.

Gernot Hofstetter, director of NFON GmbH in Austria and Central and Eastern Europe, emphasizes how important it is to implement the right tools and use them skillfully.

“In the fight against technostress, paradoxically, a big role is played by technologies that can significantly facilitate work and improve the quality of life, both professional and private. Skillful use of technology for work organization and team communication speeds up many processes and improves efficiency.”

The expert adds that the responsibility for the implementation of technological innovations lies on both sides, the employer and the employee.

“Yes, it is the employer who has to find the budget for new solutions. But it won’t catch on if employees aren’t open to new tools and start using them. Only by combining these two approaches will companies be able to cope with rapid changes that spare no one today.”

Source: NFON

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