“Receivables” leaves forgotten money open for 3.5 million Brazilians

Christian Gersina

Sao Paulo-SP

In three days, the system of receivables from the Central Bank released more than 228 million rials to 3,461 million individuals and companies, who have the right to repay forgotten amounts in banks and financial companies, including heirs.

The release of values ​​started on Tuesday (7) and can be done at any time, at valorareceber.bcb.gov.br. The query is made by CPF and date of birth for individuals, or CNPJ and date of establishment of the company for legal entities.

To get it, however, you must have a Gov.br account at Silver or Gold level.

Out of the total paid, one CPF redeemed R$749.5 thousand. In the case of companies, the highest amount issued was R$252,300, according to the Central Bank’s balance sheet as of 17:00 this Thursday (9). In total, R$6 billion is available to 40.9 million individuals and companies.

The system has nearly 7 million entries, with the number doubling if a person logs in more than once. At the first launch, the queue reached two hours, with 300,000 people waiting around 10am.

HOW TO GET THE FORGOTTEN MONEY?

A citizen must have a Pix key. Payment by DOC (Document of Credit) or TED (Electronic Transfer Available) is also possible. In those cases, the amount is deposited into the account within 12 working days. However, there are institutions that have not signed the “Stick Period”, which makes it necessary to request a withdrawal directly from the bank or financial institution.

While some people have managed to access high amounts, the majority will receive up to R$10. More than 29 million individuals and companies will withdraw smaller amounts, according to the central bank.
AMOUNTS TO BE RECEIVED. ASK YOUR DOUBTS

WHO CAN FORGET MONEY IN BANKS AND FINANCE?

Any individual or legal entity that has at some point had a relationship with a bank or finance company may be entitled to receivables.

WHERE DO SVR VALUES COME FROM?

The amount to be returned by the foundations refers to:

Closed checking or savings accounts with an available balance

Capital Quotas and Distribution of Net Surpluses of Former Members of Credit Unions
Unsolicited resources from closed consortium groups

Unreasonably charged fees

Charged loan repayments or expenses

Closed prepaid or postpaid billing accounts with available balance

Registration accounts held by brokers and dealers, closed with an available balance

Other resources available at institutions for return

HOW DO HEIRS GET A PART OF THE MONEY?

It is necessary to consult the details of the deceased person and then log into the SVR system with the heir’s Gov.br silver or gold account. The money must be requested from a financial institution

It will be necessary to submit documents confirming the bonds. In general, the documents are death certificates, proof of CPF registration status, and other documents issued by a notary or judicial authority that prove kinship that registers, submits, or executes a will that names the applicant as the executor or even that : to give powers of attorney.

The type of document to be submitted will be the responsibility of the bank or finance company.

WHY SHOULD I BE ON WAITING?

In the first stage of the receivables refund, the citizen applied to the SVR and was informed by the system that he should return at a future date to claim the refund. Now there is no need to go back another day.

However, in order to avoid the risk of not supporting the total number of system entries, redirection is made to a virtual waiting room when the maximum capacity of the Central Bank computers is reached.

In a room or queue, the system will tell you how many people are in front and the expected waiting time.

HOW DO I CLAIM TO RECEIVE VALUES?

Citizens must log in to the Central Bank website created for SVR with CPF number and date of birth for individuals, or CNPJ and date of company establishment for legal entities. See step-by-step how to redeem values.

HOW TO REQUEST MONEY at SVR?

Go to valoreceber.bcb.gov.br and click on “Sistema de Valores Receivable”.
Enter CPF and date of birth for individuals, or CNPJ and date of company incorporation for legal entities

Go to Consult

Then click on “Login to SVR”

If there are multiple entries, the user will enter a virtual queue; The system will inform in which position the citizen is

Then enter your CPF and password Gov.br Silver or Gold

If the amount to be withdrawn is yours, select “My receivables”; if it belongs to someone who has already died, go to “Dead’s Values”

Accept the “Notification Period” and click “Confirm”

The next screen will show the following information: how much to receive, the name and other information of the bank or financial institution that will pay, the origin of the money, and additional information if applicable.

If the system shows the “Request this way” option, you must select one of your Pix keys and enter your personal data (save the protocol number)

If the system offers a “Claim This Way” option, but does not provide an option to notify the Pix key, contact the financial institution notified by phone or email to arrange a return method.

HOW HEIRS CAN SAVE FORGOTTEN MONEY

Go to valoreceber.bcb.gov.br and click on “Sistema de Valores Receivable”.
Enter the information required by the system which is the CPF and the date of birth of the deceased
Go to Consult

Then click on “Login to SVR”

If there are multiple entries, the user will enter a virtual queue; The system will inform in which position the citizen is

Then enter your CPF and password Gov.br Silver or Gold

On the next page, select “Dead Person’s Values”

Accept the “Term of responsibility for accessing third-party data” and click “Confirm”

Enter the CPF and date of birth of the deceased person

If there is money to be received, all the information about the money to be refunded in the name of the deceased will appear, according to the value range, in addition to the bank or financial institution where the money is located and the information provided by the citizen. contact the institution and request the ransom

It will be possible to share, print or save the screen, but it is possible to claim the money through SVR by notifying the Pix key, as is the case with those who have their money to withdraw.

I SAVED IN 2022 CAN I GET ANOTHER?

Yes, because there are forgotten amounts from other investments or accounts, those who have already repaid in 2022 may have access to more money. If the system showed the right to receive in consultation last year, and now it does not show anything else, even if the repayment has not been made, then it will be necessary to contact the financial institution.

HOW LONG CAN I REMOVE MY COSTS?

Forgotten money can be redeemed at any time. You must have a Gov.br account at Silver or Gold level to pay the bank or financial institution where the money is held.
WHAT TO DO WHEN IT APPEARS THAT THE FACILITY HAS NOT SIGNED THE “TERM OF AGREEMENT”?

In cases where the system informs that the “Stick Period” has not been signed, it will be necessary to request the money directly from the bank or financial institution. Of the 1,060 institutions that reported values ​​to the SVR, 640 signed the Sticking Period. The data for making the request is informed by the system.
HOW TO GET A GOV.BR SILVER OR GOLD ACCOUNT?

An account can be created using a computer, tablet or mobile phone. On a computer, just access the system’s website (gov.br/governodigital) and follow step by step. Information such as CPF number and date of birth, among others, is required.

Citizens must download the application on a mobile phone or tablet and create an account. In this case, it is easier to get a silver or bronze level, because citizens can more easily prove their identity due to the availability of a camera.

The bronze seal does not allow access to the receivables system from the Central Bank. The measure aims to ensure greater protection and security of taxpayers’ data.

STEP BY STEP to create a password on GOV.BR

Visit the website gov.br/governodigita
In the “Services offered to you” section, click “Create your gov.br account”
On the next page, go to “Get started
Enter CPF and click Continue
For those who do not have an account, the system will show the option to create one. click on it
The Gold account is created for those who have a digital CNH or facial biometrics at the TSE (Supreme Electoral Court)
Those who do not have a digital driver’s license or biometric data in the TSE will have a silver account in the bank application, which must be set up through accredited banks.
Citizens who are unable to create a Gov.br silver or gold account will answer a questionnaire and receive a bronze stamp.

LEARN HOW TO GET SILVER LEVEL ON GOV.BR ON MOBILE PHONE.

Go to the gov.br app
Click “Enter with gov.br”
On the next screen, enter CPF and click Continue
Then enter the password and click “Login
On the screen that reads “Permission to use personal data”, click “Authorize”
In the blue frame above, click “Upgrade account”
To make your account silver, choose one of the options offered by the application: if you have a Denatran record, use facial biometrics; if it’s a server, use Sigepe data
Validation can also be done by registering with your bank online.
Go to where it says “Register via Internet Banking” and select your bank
Next steps will depend on each financial institution. it is possible to obtain validation from Banco do Brasil, Banrisul, Bradesco, Banco de Brasília, Caixa Econômica Federal, Sicoob and Santander.

HOW TO DOWNLOAD GOLD LEVEL APP?

Go to the gov.br app
Click “Enter with gov.br”
Enter CPF and click Continue
Then enter the password and click “Login”
In the blue circle above your name, go to Level Up
Then go to “Update Account Level”
gov.br will ask to access the mobile phone camera, click “OK”
Photo guides will appear; Tap Face Recognition
Frame your face and wait; “Facial recognition successful” message will appear, click “OK”
At the end of the process, you will see “We have validated your photo in the Electoral Justice database. You have reached the highest level of security for your gov.br account.”

HOW DO I KNOW I’M NOT A VICTIM OF A MONEY SCAM?
BC warns that the only website where you can consult and find out how to request the return of your values, your company or deceased persons is valuesareceber.bcb.gov.br and that all services of the portal are free. If someone offers and charges for consulting services, it is a scam.
The Central Bank also does not send links or contact you to verify accounts receivable or data. Only the institution that appears in the system can contact the client, but it cannot ask for passwords.
Do not access suspicious links sent via email, SMS, WhatsApp or other messaging applications.