Self-service repair program also in Poland!

Apple is expanding its self-service repair program to new countries in Europe and the UK.

Users in eight other countries (including Poland) can now repair their iPhones and Apple Macs at home. After announcing plans to allow customers to repair select devices at home last year, Apple launched a self-service repair program in the United States in April. Self-service repair. The program initially covered several iPhone models, but a few months later the company added support for MacBook models.

See also: Check if your Apple Watch Series 6 is eligible for repair?

Apple has now extended the program to Europe, allowing more users to repair iPhones and Macs at home. Apple’s self-service repair program is now available in eight more countries, including Belgium, France, Germany, Italy, Poland, Spain, Sweden and the UK. Users in these regions can now purchase genuine parts and tools directly from Apple to perform common repairs on iPhone 12, iPhone 13, and Apple Silicon MacBooks.

We believe that sustainable solutions are best for our customers and our planet, which is why we build our products to be long-lasting and require very little maintenance or repair,” said Jeff Williams, director of operation of Apple. “However, if a repair is needed, we want customers to be able to do it safely and efficiently. We are therefore delighted to launch the self-service repair program in Europe, making genuine Apple parts, tools and manuals available to our customers..

Jeff Williams, Chief Operating Officer of Apple

Under the self-service repair program, users have access to over 200 individual parts and tools. Moreover, users also receive detailed repair instructions to help them through the process.

At the Self Service Repair Store, Apple customers will find specially designed tools that will allow them to repair their Apple products as efficiently as possible. In addition, thanks to their design, they can withstand the intense loads associated with professional repair activities, during which safety and reliability are essential. Professional tools available in the self-service repair program include: screwdrivers, specialty cups, and screen and battery presses.

Apple will offer rental kits for 299 PLN, so customers who do not want to buy professional equipment for a single repair will still have access to them. Such a set will be rented for a week and delivered to customers free of charge.

The self-service repair program is part of a larger Apple strategy to make it easier to get service and do it yourself. For the vast majority of customers with no experience in repairing electronic devices, the safest and most efficient way to repair is to use the services of a professional service where it will be carried out by certified technicians using Apple parts. of origin.

Apple self-service repair - MacBook

Over the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools and training. More than 4,000 of these locations are independent repair service providers. A global network of more than 5,000 Apple Authorized Service Providers brings together more than 100,000 active technicians. Thus, eight out of ten Apple customers in Europe can reach an authorized service center in less than 30 minutes.

If you want to repair a broken iPhone or MacBook at home, go to Self-service repair store for Apple products at and order the necessary parts and tools immediately.

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source: Apple Newsroom

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